Questions

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If you can't find the answers to the questions below simply email us at sales@nationwideautoparts.com.au or call us on 1300 529 723 and our friendly team will be more than happy to help.


Who can use this website?

The Nationwide Auto Parts website is available for anyone to use whether you are an Automotive Mechanic, Automotive Repairer, Panel Beater, Retail Customer, a Do It Yourself Mechanic or anyone at all.

Is this website for the Automotive Trade only?

Absolutely not. While many of our biggest clients are automotive repairers who value the cost savings and hassle-free service provided by Nationwide Auto Parts, we also supply direct to car owners who would rather repair their vehicles themselves or save money by chasing up the parts needed themselves.

How do I find the part I am looking for?

It's simple! Simply visit our homepage at www.nationwideautoparts.com.au and use any of our easy search options. 
Our search selection gives you the ability to quickly identify the part you need, show you the price you will pay and best of all we offer FREE fast delivery on all parts. It couldn't be easier. If you can't find what you are looking for or you would prefer to deal with someone directly you can email us at sales@nationwideautoparts.com.au with the details of your vehicle and part or call us on 1300 529 723.

What parts do you offer?

At Nationwide Auto Parts we offer a range of automotive parts for your vehicle whether you are an Automotive Repairer, Mechanic, Panel Beater or a car owner including radiators, alternators, starter motors, condensers, compressors, heater cores, heater taps, intercoolers, water pumps, thermo fans, exhausts, evaporators, mufflers, catalytic converters, window regulators, 4x4 emergency kits, ABS control modules, air con relays, aerials, antennas, air flow meter assembly's, air flow meter units, air intake kits, air temperature sensors, auto trans filter service kits, bonnets, bonnet struts, boot struts, brake disc rotors, brake drums, brake pad wear sensors, brake relays, bumper bars, cam angle sensors, coolant temperature sensors, corner lights, crank angle sensors, distributors, interior door handles, exterior door handles, EGR valves, engine control units, engine ECU relays, exhaust clamps, exhaust gaskets, exhaust mount rubbers, extractor/headers, fan blades, fan clutches, fan relays, fuel injectors, fuel pressure regulators, fuel pumps, fuel relays, fuel temperature sensors, glow plugs, grilles, head light relays, horn relays, ignition coils, ignition modules, ignition relays, indicator hazard relays, indicator lights, indicator switches, knock sensors, map sensors, mirrors, oil pressure senders, oil pressure switches, oxygen sensors, performance engine chips, performance lights, pick up hall sensors, power window relays, shock absorbers, snorkels, spark plugs, speed sensors, tail gate struts, performance tail lights, tail light relays, tarps, throttle body's, throttle position switches, timing belts, timing belt kits, transmission control units, window motors, window switches and more....

What is your return policy?

At Nationwide Auto Parts we believe in the quality of our products and the service we provide which is why we are pleased to offer all of our customers a "30 Day Money Back Guarantee"

We will refund you if:
* You have changed your mind
* The package was damaged in transit
* The product was not correct for your vehicle

You will be offered a refund (less restocking charges) if you return the product to us within 30 days of the invoice date in its original packaging. The part must NOT have been installed or tampered with upon return.

In the rare case we have sent you the incorrect product or the product was damaged in transit, we will pay for the return freight as well as refund you 100% of the purchase price when we receive your returned product.

If you have ordered the incorrect part or have changed your mind about your purchase, you agree to bare the cost of the return freight however we will refund you the cost of your original purchase price when we receive the returned product, less restocking fees.

We will deal with product issues in accordance with the consumer guarantees contained in the Australian Consumer Law.

Do you offer a product warranty?

Because we believe in the quality of our products we are pleased to offer you a minimum 12month warranty on your product purchased. Our warranties range from 12months to 2years depending on the product.

What payment options do you offer on parts purchased?

At Nationwide Auto Parts we offer a range of easy and safe payment options such as Direct Bank Deposit, Credit Card, PayPal, BPay, Motor Trade Card or Cash on Pick Up.

How much do you charge for delivery?

As part of the service you receive from Nationwide Auto Parts we are very pleased to offer all of our customer's FREE delivery to anywhere in Australia.

When you purchase a product from Nationwide Auto Parts whether it be a radiator, condenser, starter motor, alternator, compressor, heater, water pump, thermo fan, exhaust, evaporator or any other product you not only receive your quality product at an affordable price but we also provide you with a FREE speedy delivery service, anywhere in Australia from Townsville to Perth to Darwin to Hobart.

Most of our parts are stored in our Melbourne or Brisbane stores but we deliver to all locations in Australia including Sydney, Adelaide, Perth, Darwin, Townsville, Newcastle and all country areas.

VIC: Metro 1 day, Country 1-2 days
NSW: Metro 1-2 days, Country 2-4 days
QLD: Metro 2-3 days, Country 2-7 days
WA: Metro 1-4 days, Country 1-7 days
SA: Metro 1-2 days, Country 3-5 days
ACT: Metro 2-3 days, Country 2-3 days
NT: Metro 5-7 days, Country 5-7 days
TAS: Metro 2-4 days, Country 2-4 days

Please note: Days refer to business days and are based on estimates only. We use third party delivery providers such as Australia Post and cannot be held responsible for delivery times out of our control.

My item hasn't arrived. What do I do?

If your item hasn't arrived within the estimated delivery time it may be worth waiting a few extra days as sometimes there are delivery delays outside of our control with our freighting companies such as Australia Post. If your item still hasn't arrived please contact us at sales@nationwideautoparts.com.au and we will further investigate for you.

Can I talk to someone before purchasing a part online?

At Nationwide Auto Parts we understand not everyone feels comfortable making a purchase online without speaking directly to the business at hand, which is why our customer service team is here to answer any questions you may have. You can contact our friendly team at sales@nationwideautoparts.com.au

How do I sign up to receive exclusive promotions and special offers from Nationwide Auto Parts?

To start receiving fantastic promotions, special offers and discounts exclusive to Nationwide Auto Parts Customers simply eneter your email into the newsletter signup in the footer of this page!